Armed Forces Covenant – Bronze Award

We are pleased to confirm that Teleperformance UK has received the bronze award from the Defence Employer Recognition Scheme (ERS).

This ERS recognises commitment and support from UK employers for defence personnel.

What is the Armed Forces Covenant?

To those who proudly protect our nation, who do so with honour, courage, and commitment, the Armed Forces Covenant is the nation’s commitment to you.

It is a pledge that together we acknowledge and understand that those who serve or who have served in the armed forces, and their families, should be treated with fairness and respect in the communities, economy and society they serve with their lives.

What is being done?

The covenant focusses on helping members of the armed forces community have the same access to government and commercial services and products as any other citizen.

This support is provided in a number of areas including:

education and family well-being

having a home

starting a new career

access to healthcare

financial assistance

discounted services

Further information about support services available to both serving personnel and their families , and veterans and their families  are provided on GOV.UK.

Who is involved?

The covenant supports serving personnel, service leavers, veterans, and their families. And is fulfilled by the different groups that have committed to making a difference.

These include:

Central government, overseen by the Ministerial Covenant and Veterans Board

Single services (Royal Navy, British Army, Royal Air Force)

Businesses of all sizes

Local government



Cadet forces and their adult volunteers

Does it apply to you?

If you are a member of the armed forces, a veteran, or a family member, the Armed Forces Covenant offers a wide variety of support to ensure you are being treated fairly.

Visit Armed Forces Covenant guidance and support for information  on the breadth of the covenant and the support it provides.