Teleperformance has appointed Gary Slade as CEO of its UK and Republic of South Africa business.
Gary, who joins the firm from Concentrix, has built a career in outsourced customer engagement and brings a wealth of experience to operations.
For the past four years, Gary has been General Manager, responsible for the Europe BPO (Business Process Outsourcing) business of Concentrix. He has extensive experience with both public and private sector clients.
Commenting on his appointment, Gary said: “Teleperformance is an outstanding company and I extremely excited to be a part of its future. I am also very fortunate to have inherited a great team with a fantastic group of clients and capabilities.”
“These are both challenging and exciting times to be engaged in the customer experience industry, the shape of which is changing rapidly in both technology advances and consumer behaviours.”