We are delighted to announce that two of our Contact Centre Managers from our Bangor NI team were worthy winners at the UKCCA awards this week.
Heather Crowe was awarded BRONZE for Contact Centre Manager of the Year Outsourced.
Heather said “I am absolutely delighted, to be recognised in the industry as a finalist is an achievement in itself, let alone being awarded the Bronze award for Contact Centre Manager of the Year”
David Lutton hit the jackpot, being awarded GOLD for Contact Centre Manager of the Year Outsourced.
David said “It was amazing to be awarded the Gold for Contact Centre Manager of the Year, still in shock. For Heather to get the Bronze that night and TP getting 2 of the top 3 was a brilliant achievement. Thanks to all our work colleagues that have helped us over time to achieve these accolades”
We asked SVP for Client Operations Stephen Morrow to share his thoughts from the event
“this is a tremendous achievement for both David and Heather to be awarded such a prestigious UK Contact Award. All of their colleagues in NI are so proud of their success”
What a remarkable achievement Heather & David – Congratulations!