Teleperformance is the worldwide leader in outsourced multichannel customer experience management with over 420K interaction experts speaking 265+ languages and dialects across 80+ countries, serving 170 countries. 98% of all TP employees work in a certified Best or Great Place to Work location with 70% of our workforce working remotely.
Our range of core services across the world is closely aligned to help organisations optimise the value of their customer relationships at every stage of the customer lifecycle. Our services cover customer care, technical support, customer acquisition and debt collection.
We provide a wide range of business solutions; from small, niche dedicated teams, to shared resource environments (Bureau) and large scale multi-location teams of 1000 people, located either in one of our specialist contact centres or at our client’s facility.
Teleperformance is a people company; we recognise happy people make happy customers. We are proud of the people culture we have developed in the UK, ensuring we engage at all levels. Our people development plans include supporting people by offering tools to develop their lives as well as the skills to do a great job for our clients.
Many of our clients have been partnering with us for in excess of 14 years. Clients choose Teleperformance because they want a level of service that is unsurpassed, to protect their brand, grow their market share, increase their sales and improve their customers’ experience.
28 days’ holiday (including bank holidays), increasing to 30 days after 1-year
Employee Assistance Programme – 24/7 365!
Refer & Earn Scheme – earn up to £900 for referring a friend and £300 for your friend too!
Genuine career progression opportunities through our internal development programmes
Length of Service and monthly recognition awards
Lifestyle Benefits programme – featuring thousands of discounts.
Life Assurance Cover