Leadership Programme


› Leadership Programme


Teleperformance is leading the way
in Supervisor development. Our
new and improved Supervisor
Induction programme provides a
complete on-boarding experience.

LEAD! Leader Education and Development

LEAD is a leadership programme designed for those keen to progress into management. The programme itself covers

  • TP DNA
  • Resource & Relations
  • Performance Management & Support
  • Data Analysis & Root Cause Analysis
  • Corporate Awareness
  • Engage & Motivate
  • Operational Processes
  • Coaching Effectiveness
  • Experiential Learning
  • Continued support and accreditation